Rochester Booking

Please read through our booking policies below.


If you would like to make a room private for just your friends, family, or coworkers and do not want other players to join you, please purchase all available tickets in a room with full availability or contact us. If a room has tickets already sold, you will be paired with others.

Private Events can accommodate larger parties than General Admission. For split payments and groups greater than maximum capacity, please contact us to arrange for a private event.

Want to play outside of regular business hours? Contact us to arrange for a private event. We’ll open any time for you! Private events require the full purchase of one or more rooms.

Please arrive at least 15 minutes before your scheduled time. Events will start promptly.

Our rooms are designed for ages 12 and up. Younger children may participate only in private events.

Sales tax and a processing fee of $1.80 per ticket will be applied to the final price.

All sales are final. Exchanges for another time may be provided at management’s discretion.

Book 9 tickets, get one free Friday-Sunday with code Group10 at checkout

“My work group used you guys at The Great Escape as a team building event. We split into two teams and each team had a different room to tackle (we both did the Gameroom). It was great! Everyone was enthralled, excited and used teamwork to attempt to escape their room in under an hour. A little good-natured competition with a bit of smack talk never hurt anyone! Booking the event was super simple, the employees were friendly, helpful and made the challenge fun! My team escaped in time and our one did not, so the follow-up challenge stands! The puzzles themselves were interesting and they kept us engaged throughout our time, while also being very high quality. Overall – we had a GREAT TIME – I highly recommend it to anyone who is looking for something different to do with their staff as well as something fun to do with friends for a night out.”

“We had the best time and can’t wait to come back! The game itself was fun, but it was made even more fun by your staff, both of whom were awesome – they were helpful in a vague way, very nice, cheered us on, and helped us have a great time. Jared was in my room and I can’t say enough about the experience and how fun he made it for my group. They will be talking about this for years to come. Thank you so much! Well done and kudos to your staff. :)”

“I would give this event 5/5 stars. This was more fun than I anticipated. Our guide Jared was very helpful. This is definitely an activity for all skill levels. My kids (ages 12 and 14) really loved doing the scavenger hunt. They were able to contribute so much more than at other escape rooms we have done! I have already recommended the room to others and hope to return in the future. One of the best family fun activities I’ve done while being intellectually stimulating. It is a great way to show young kids that fun can still be had without internet or electronics”.